Please help a frustrated idiot

  • Hi Y'all,

    I'm not sure if this is a word problem or something else, but any help would be appreciated.

    Can you please help me with this problem concerning word and the formatting as it appears on two different screens.

    I have attached a word document showing the two different screen shots of the same document, but please look closely and you'll see the formatting gets thrown out.

    Any help or advice would be greatly appreciated.

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