Excel failed to start correctly last time...

mleckey · Jan 31st 2003

and asks to go into safe mode.

Can anyone tell me what to do on this one?

bnix · Jan 31st 2003

I would first check for any Windows and/or office updates. It would also help us if you could tell us your OS and Office Version, there may be someone who has encountered this before.

mleckey · Jan 31st 2003

Sorry about that. It is Excel 2002 (Office XP) with SP1. Not running SP2 because of known issues with SP2 and an Engagement/Audit software package we run.

After Excel crashed initially, it gave me this error message and I answered 'No' to the safe mode prompt meaning to say No, don't start Excel at all. Of course, it meant No, start in normal mode and the system locked up. Upon reboot and re-entry of Excel, I did not get this message...just the lockup.

I have ran the Repair installation option which I'm sure will require the SP1 to be reinstalled. I have not yet tried to go into Excel as of yet.

XL-Dennis · Jan 31st 2003

Hi guys,

Before re-installning and etc please have a look on the following article in the MSKB:

XL: How to Troubleshoot Startup Problems in Microsoft Excel

Every serious XL-user should take part of this article.

If You can´t help fromt that article we still have some options to test

Good luck and please mail back the outcome of above,

Kind regards,
Dennis

bnix · Jan 31st 2003

Great resource, thanks Dennis!

**Jack in the UK** · Jan 31st 2003

Just as a pointer run safe mode and open excel
Close excel
re boot an try again

HTH

JITUK

These loads more we can do here, post your finding please, glad to help

Excel failed to start correctly last time...

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