AVAYA CMS Scripting through VBA

shekhar_pc · Mar 11th 2006

Code

Private Function CMSGetReport(sServerIP As String, iACD As Integer, sReportName As String, sProperty1Name As String, sProperty1Value As String, sProperty2Name As String, sProperty2Value As String, sExportName As String) As Boolean
Dim cvsApp As CVS.cvsApplication
Dim cvsConn As CVSCN.cvsConnection
Dim cvsSrv As CVSUPSRV.cvsServer
Dim Rep As CVSREP.cvsReport
Dim Info As Object, Log As Object, b As Object


Set cvsApp = New CVSUP.cvsApplication
If cvsApp.CreateServer(getusername(sServerIP), "", "", sServerIP, False, "ENU", cvsSrv, cvsConn) Then
If cvsConn.Login(getusername(sServerIP), getpassword(sServerIP), sServerIP, "ENU") Then


CMSGetReport = False


On Error Resume Next
    cvsSrv.Reports.ACD = iACD
    Set Info = cvsSrv.Reports.Reports(sReportName)
    If Info Is Nothing Then
        If cvsSrv.Interactive Then
            MsgBox "The Report " & sReportName & " was not found on ACD" & iACD & ".", vbCritical Or vbOKOnly, "CentreVu Supervisor"
        Else
            Set Log = CreateObject("CVSERR.cvslog")
            Log.AutoLogWrite "The Report " & sReportName & " was not found on ACD" & iACD & "."
            Set Log = Nothing
        End If
    Else
        b = cvsSrv.Reports.CreateReport(Info, Rep)
        If b Then
            Debug.Print Rep.SetProperty(sProperty1Name, sProperty1Value)
            Debug.Print Rep.SetProperty(sProperty2Name, sProperty2Value)
'            Debug.Print Rep.SetProperty(sProperty3Name, sProperty3Value)
            b = Rep.ExportData(sExportName, 9, 0, True, False, True)
            Rep.Quit
            CMSGetReport = True
            If Not cvsSrv.Interactive Then cvsSrv.ActiveTasks.Remove Rep.TaskID
            Set Rep = Nothing
        End If
    End If
    Set Info = Nothing
End If
End If
End Function

Display More

I got the above fuction from http://www.dbforums.com/archive/index.php/t-1003776.html. What it does is, it extracts reports from AVAYA CenterVu Supervisor 9.0 software used by call centers.

But when I used it in excel VBA, it gives me compile error "User-defined type not defined in the first line "Dim cvsApp As CVS.cvsApplication" when I try to call the function see my code below.

More info:

I searched few files on my comp in the C:\Program Files\Avaya\CentreVu Supervisor 9.0 directory and go to know that

cvsAPP is an .exe file
cvsConn is a .dll file
cvsSrv is an .exe file
CVSREP is an .exe file

Code

Sub a()
Call CMSGetReport("172.18.3.60", 1, "Upstream Stats Rpt", "Date(s)", "03/01/06--1", "Split Numbers", "71;72;74;79;82;83", "m:\ReportsAutomation\abc.xls")
End Sub

How can I get rid of the error?

Note: The above function might not display properly due to word wrap

**royUK** · Mar 11th 2006